Bright Corporation sells at wholesale rates to licensed funeral professionals only. When you register for a user account on this website, our Customer Service Representatives will verify your company information before activating you as a customer. You will receive a follow-up email when your account is approved and ready to log in.
You may also email info@brightcorporation.com with your company name and contact info so that we can set up your verified account. For assistance, or any questions, please call Customer Service at 1-800-428-6424.
Our standard turnaround time is 3-5 business days. Ground shipping requires an additional 3-5 business days to most US locations. If you need your order sooner, please let your Customer Service representative know when you place your order, and we will make every effort to expedite your order when available.
All discrepancies must be reported within 30 days of receipt. When you receive your order, please inspect it as soon as possible. If you have received an incorrect product, contact our Customer Service department within 30 days and we will issue a UPS call tag to pick up the incorrect item. We will also confirm that all items you ordered were shipped out correctly to you, or re-ship any outstanding items if needed. See our Return Policy page for more information.
Whether you ordered the wrong item, or change your mind, restockable items may be returned for credit when shipped back to us within 30 days of receipt. Although return authorization is not required, we recommend contacting Customer Service to let us know you will be returning the item. Return shipping is at your own expense, except in case of Bright Corporation error, when we will issue a call tag for any incorrect item(s) that need to be returned to us. Please see our Return Policy page for more information.
Your user account on the new BrightCorporation.com is waiting for you. Just use the "Reset Password" link at the top of the page and enter the email address associated with your account. You will receive a link to reset your password, so that you can enter the new site and start shopping right away.
If your preferred email address is not found, please contact Customer Service so that we can update your account and get you logged in.
If you had an account on the old Bright Corporation website, you will have to set a new password to use the new site. In accordance with best security and privacy practices, we do not have access to your old site password. You may set the same password to use on the new site if you wish. Please use the "Reset Password" link, enter your account email address, and you will immediately receive a link to set your new password.
If you have trouble setting a new password, a Customer Service Representative can reset it for you. Contact us during business hours for assistance.
We are happy to announce that our new website allows approved customers in good standing to place online orders on account. Orders placed on account will be invoiced at the time of shipment and payable on a net 30 basis.
Don't see "On Account" when you go to check out? Contact Customer Service for assistance. We may request that you complete a credit application before payment on account will be enabled.
We do have Microsoft Word templates for the lined front pages of our register books, as well as selected other products. We are working on making these available for download from our website. Please contact Customer Service for the Word documents in the meantime.
Bright Corporation released a brand-new, fully updated print catalog in September 2023. View the digital catalog on our website, or contact Customer Service if you would like us to mail you a copy.